Partner Zone Operating Policy

This document sets forth the operating policies for the Wadiz Partner Zone.

Update Notes

This operating policy will take effect on February 26, 2026.

Operating Policyeffective prior to April 16, 2025
Operating Policy effective prior to August 19, 2024

1. What is the Partner Zone Operating Policy?

Wadiz Co., Ltd. (hereinafter “Wadiz”) aims to establish and manage a demand-and-supply ecosystem that ensures Maker customers receive the services they need in a timely manner and enables Partner customers to provide services on an ongoing basis.
Wadiz sells and operates Partner Service products through the Partner Zone to provide the necessary services to Makers embarking on new challenges through their projects. 
This Partner Zone Operation Policy stipulates the necessary requirements to ensure that Partner Services provided through the Partner Zone are delivered in accordance with the purpose of the service.

2. Scope of the Partner Zone Operating Policy

This policy applies to services applied for and paid for through Partner Zone. Services covered by individual contracts with partners are not included in the scope of this Partner Zone policy.
Partner services do not guarantee the success of Wadiz projects.

Partner Services do not guarantee the success of Wadiz projects.

3. Service Types

The Wadiz Partner Zone provides services necessary for preparing Wadiz projects in collaboration with our business partners.
Partner Services are provided by our business partners and include story creation, advertising, and branding-related services (such as logo design and packaging design).
During the service application process, select the required service items, and then determine the specific service type you wish to use during the consultation phase with Wadiz and the partner. The scope and types of these services are subject to change in accordance with this Operating Policy.

1) Story Creation Services

A story creation service refers to a service in which partners create project detail pages using text, audio, video, and images to run crowdfunding campaigns or sell products on the Wadiz website.

Product Name Story Light Story Design Story Standard Story Premium
Planning Story Concept/Draft Included
Production Filming

Basic Studio

(Horizon Type)

Included Photography services not included Included
Shooting time (Standard) 3 hours (Standard) 3 hours
Number of edited shots
((including cutouts, detail shots, and GIFs)
15컷 20컷 Proceed according to the proposal
Design (Default) 20,000 pixels (Default) 40,000 pixels
Other Reward Design (Structure) Guide Available upon request
Number of edits Planning and Design: 2 sessions each
Deadline for revisions Within 30 days of submission
Maker Studio Information Entry Field "Create Story" tab
Additional options
Other Additional Optionscan be can be arranged following consultation between the partner and the maker

Photography/Original Design

*The original file format depends on depends on the format provided by the partner


Not included
Included
Additional options
In addition to the items listed, additional options may be added upon consultation with the partner.
Out-of-pocket expenses (estimated)
Costs for models, hair and makeup, outdoor shoots, and props are not included in the partner’s service fee, and the partner may bill the maker separately for these expenses.
Copyright Policy

1) Paid design resources are not included in Partner Services

2) When using models, separate agreements regarding portrait rights and photo copyrights must be made with the model or their agency.

 

 

2) Advertising Agency Services

Advertising agency services refer to services provided by partner companies that handle all necessary aspects—including the creation and submission of advertising materials, as well as ad management—for conducting crowdfunding campaigns, sales, and advertising and promotional activities on the Wadiz website.

Service Name Ad Creative Production and Submission Advertising and Operations Agency Comment Management Service
Advertisement Advertising Agency Copywriting, advertising concept development, and production

Image-only option: 10 photos

Image + GIF Options: 6 images + 2 GIFs

As per the advertising plan Not included
Wadiz Biz/Ad Center: Ad Settings Settings Not included
Efficiency Analysis Not included Advertising Report Analysis and Response Not included
Management Services

Event/News Planning and Registration Not included Included Not included
Comment posting service     Includes
(Project updates and responding to comments in the community)
Additional options In addition to the items listed, additional options may be added upon consultation with the partner.
Other out-of-pocket expenses (estimated) The advertiser is responsible for paying the advertising fees and (platform) commission

 

3) Branding Services

"Branding-related services" refer to services provided by partner companies that include the creation of brand and product logos and package design—all necessary for conducting crowdfunding campaigns through the Wadiz website.

 

Service Name Brand/Product Logo Design Package Design
Drafts and Revisions Includes at least two design concepts and two rounds of revisions
Output 1 logo 1 package design
Original design Included
Additional options In addition to the items listed, options can be added in consultation with your partner

 

4. Service Provision Procedure

Any maker preparing a campaign on Wadiz can apply for the Partner Service.
However, makers are required to familiarize themselves in advance with the screening process and required documents for funding.
Wadiz and its partners are not liable for any production delays or failure to meet project screening criteria resulting from this, and refunds for services already provided are generally not available.

1) Service Application
You can apply for Partner Services by filling out the application form in the Partner Zone. To use Partner Services, you must complete the following two preparatory steps.
  1. Reward samples or equivalent visual materials (videos, photos, etc.) required for service delivery
  2. Agreement to the Terms of Service: I agree to all terms and conditions governing the rights and obligations of the Maker and Wadiz, as well as other necessary matters, in connection with the use of the Service.
2) Service Information

After reviewing your service request, a Wadiz partner service representative will contact you by phone or email. During this communication, we will provide guidance on the overall service process and details.
3) Partner Meeting 

As a general rule, Wadiz reviews applications and matches makers with partner companies.
Wadiz will email you the details of the matched partner company within three business days of receiving your application. The partner company will primarily contact you by phone to explain the service process.

If you need to change your partner or service after the meeting, you must request the change directly from Wadiz.

4) Payment

After meeting with a partner, the maker pays the partner service fee via the payment link provided by Wadiz.
If it has been agreed that the partner service fee will be deducted from the settlement amount during project settlement, you can verify this information in the settlement statement provided after the project is completed.

5) Production complete

Once the partner confirms payment approval, the service will officially begin. For all services, the partner can assist with direct uploads via the Maker’s account, depending on the Maker’s needs. However, please note that these services do not constitute a guarantee by Wadiz or the partner regarding the project’s success.

5. Service Pricing

Prices for Partner Service products are subject to change depending on promotions and special events, and can be checked individually via the registration channels and links provided.