Partner Zone Terms of Service

The User Agreement is formed when the Maker agrees to these Terms and Conditions, applies for the Partner Service in accordance with the procedures established by the Company, and the Company accepts such application. The Company may communicate its acceptance of the application via email or other means.

1. The Company provides the Maker with goods in accordance with the terms agreed upon between the parties. Through a separate agreement with the Partner, the Company provides the deliverables and services requested by the Maker and produced by the Partner.
2. The company acts as a mediator in disputes between partners and creators and provides a secure payment system for service fees.
3. The Company may use information such as service usage records generated when a Maker uses the service for purposes such as compiling statistical data and applying it to the Company’s other services.

1. The Maker must faithfully provide the Partner with any information, documents, opinions, or product samples required for the Company to provide its services, within the timeframe requested by the Company.
2. The Maker must respond in good faith to requests from the Company and its partners for information, opinions, or other materials; if it is unable to provide such materials within the requested timeframe, it must provide a reasonable explanation and propose an alternative solution.
3. Makers must actively cooperate with requests from the company and its partners during the provision of services.
4. The maker is subject to the Review Policy, and must ensure full compliance with these standards and the provision of all required documents. The Maker bears full responsibility for adhering to these standards and providing all necessary documentation.
5. The Maker is obligated to comply with the guidelines regarding service use provided by the Company through notices, precautions, and other communications on the website, in addition to these Terms and Conditions. In the event of a violation, the Company may impose penalties on the Maker, including compensation for damages. 
6. Clients may request revisions to the “planning” and “design” deliverables within the story production service, with a limit of two revisions for each. 
7.  The Maker may request a change of partner once, provided there is a valid reason.

1. Products offered through Partner Services are subject to the Partner Zone Operating Policy.
2. Additional options may be added through consultation between the partner and the maker, and these options are subject to a separate fee in addition to the service charge. Please note, however, that the options available may vary by partner.
3. A partner’s task is considered complete once the partner has been notified of its completion and the maker has given their consent (completion). However, if the maker does not respond to the completion notification within three business days, the task will be automatically marked as complete.
4. The Maker is solely responsible for verifying the information entered in the deliverables completed by the Partner on the Maker’s behalf, and the Company shall not be liable for any damages resulting from the Maker’s failure to verify such information.
5. The following items are not included in the services provided by Partner Service.

a.Consulting services related to the product for which the project is being conducted, including marketability assessment, product planning, and reward pricing
b. Matters related to project review (preparation of required documents and responding to review feedback)
c. Tasks that fall outside the scope of basic services

1. In exchange for receiving partner services, the Maker must pay the service fees in accordance with the payment methods specified by the Company. Service fees will be separately notified via the service screen or other means.
2. If a request is made for work or deliverables that exceed the scope of the standard offerings for the Partner Service product requested by the Maker, the decision to proceed and the associated cost will be determined through consultation between the Maker and the Partner.
3. If additional costs are incurred due to the use of additional services provided by the Maker, the Maker must pay the fees for such services, as notified by the Company, prior to the final completion of production.
4. If the service is not completed within the service period due to reasons attributable to the maker, additional fees may apply for the extended work period.

1. Maker or the Company may terminate the user’s access to the Service by providing written notice to the other party without prior notice if any of the following events occurs with respect to the other party.

a. If the User or a third party files for bankruptcy, commences reorganization proceedings, applies for a workout or other similar procedures, or passes a resolution for dissolution or liquidation
b. If the User fails to fulfill its obligations under these Terms due to a provisional attachment, preliminary injunction, seizure, application for auction, or enforcement of delinquent taxes
c. In the event of a failure to perform all or part of the obligations under these Terms due to force majeure, such as war or natural disasters
d. In the event of a material breach of the confidentiality obligations or representations and warranties under these Terms, or other breaches where granting a cure period is inappropriate given the nature of the breach
e. In the event that either party coercively requests work outside the scope of services specified in this Agreement from the other party’s employees or business partners
f. If either party verbally abuses, assaults, or otherwise causes physical or mental suffering beyond reasonable limits to the other party’s employees or business partners
g. If the other party fails to remedy a violation of these Terms and Conditions despite being given a specified period to do so

2. If the Maker wishes to terminate the Service Agreement arbitrarily without just cause other than the reasons specified in the preceding paragraph, the Maker must notify the Company in writing of its intention to terminate at least 10 business days prior to the desired termination date and must pay the Company a penalty in accordance with the following subparagraphs.

a. If the notice of termination is given within 90 days of the date of agreement to these Terms and Conditions, an amount equivalent to 10% of the standard service fee
b. If the notice of termination is given more than 90 days after the date of agreement to these Terms, a sum equivalent to 20% of the standard service fee
c. Notwithstanding the foregoing, if a penalty is incurred due to the rental of additional equipment, studio rentals, or the reservation of transportation for the Maker’s content production, the Company may bill the Maker for such additional costs
d. The Creator must pay the Company the amount claimed within 14 days from the date of contract termination; however, the Company may offset such amount against any and all amounts owed to the Creator, including the amount specified in Paragraph 3 of this Article

  3. If the contract is terminated pursuant to this Section, the Company shall refund to the Maker a portion of the service fees, excluding the Partner Service operating fee and cancellation fee, based on whether the Partner has commenced work and the progress made.
However, if the amount deducted exceeds the contract price, the Company may withhold the refund and may bill the Maker for the remaining amount.

a. If the Maker issues a notice of termination before the Partner begins work, no fees will be deducted.
b. If the Maker issues a notice of termination after the Partner has begun work, the amount refunded will be the total minus a cancellation fee based on the Partner’s work volume, as follows:

ⅰ. If notice of termination is given before the deliverables are handed over, up to 50% of the production service fee may be refunded to the Maker based on the amount of work completed by the Partner.
ⅱ. If notice of termination is given after the initial deliverables have been delivered, the Maker may be refunded up to 30% of the production service fee; if one or more rounds of revisions have been provided, the refund amount will be calculated as 10% of the payment amount.
ⅲ. If both of the two standard revision opportunities provided for the service scope have been utilized, no refund of the service fee will be granted.
ⅳ. Notwithstanding the provisions of this section, if the deliverables of the services provided by the Partner do not exist or cannot be revised, Wadiz will determine the cancellation rate and fee amount based on its assessment of the progress of the services.

4. Notwithstanding Paragraph 3 of this Article, any cancellation fees applicable to refunds of additional charges for options provided by the Partner, as well as the exact refund amount, shall be determined through separate consultation between the Partner and the Maker. 
5. If the Maker wishes to terminate this Agreement at their own discretion without prior consultation with the Partner or the Company after the Agreement has been concluded, refunds of service fees may be restricted.
6. After agreeing to these Terms, if any of the following applies, the Company may notify the Maker of the termination of the User Agreement and the suspension of service provision, and may claim damages in accordance with applicable laws.

a. In cases where partners or company employees are coerced into performing work outside the scope of services specified in the contract
b. In cases where partners or company employees are subjected to verbal abuse, physical assault, or other acts that cause physical or mental suffering beyond reasonable limits

1. If the Maker finds it difficult to maintain ongoing collaboration with the Partner during the use of Partner Services, the Maker may request a change of Partner once; however, additional fees may apply depending on the reason for the change and the current stage of the project.
2. In the following cases, the Maker may request a change of partner by communicating with the Company and may select a partner directly from among those recommended by the Company. However, assignment may not be possible due to circumstances related to the specific partner requested by the Maker.

a. If a request to change partners is made before the partner begins working on the story proposal
b. If the partner has a compelling reason that makes it difficult to accommodate the Maker’s requests
c. If the Partner intentionally refuses or avoids responding to the Maker’s legitimate business communications
d. If the Partner fails to meet the scheduled deadlines without prior consultation, despite the Maker having no fault
e. If a major quality issue arises in the delivered deliverables and the partner is unable to resolve it

3. If a request to change partners is made solely due to the Maker’s change of mind—and not for the reasons stated in paragraphs 2 and 3—additional fees may be charged for the remaining scope of work. The fees for the remaining scope of work will be determined by the new partner.
4. Following a partner change, all existing work will, in principle, be transferred to the new partner, and the new partner will begin work starting from the current stage of the project (uncompleted tasks). 
5. If work from a previous task phase (not the current one) is resumed with the new partner, additional charges may apply for the previous task.
6. After a partner change, the number of revisions will not be combined with those from the previous work.
7. If the Maker requests termination of the Service Agreement after a partner change, the Company may claim a penalty fee in accordance with Article 9, Paragraph 2, and refund the service fees in accordance with Article 9, Paragraph 3.
8. Even if the Maker requests a partner change, the Company may refuse the request if any of the following conditions apply:

a. In cases where the Company may notify the Maker of the termination of the Service Agreement and the suspension of service provision, or may claim damages in accordance with applicable laws
b. In any other case where the Company determines that the Maker’s use of the Partner Service is inappropriate

9. If a Maker improperly uses this provision for personal gain, the Company may refuse to provide the service and may impose penalties restricting further use of the service.

Disputes regarding revision requests and issues raised by creators during the provision of the Story Creation Service—one of our partner services—will be resolved in accordance with the criteria below.

1. The creator must compile all revisions into a single file containing text and images and submit it to the partner. Any revision requests submitted separately will not be incorporated into the final product. Additionally, requests regarding typos, filming errors, design errors, or issues where previously requested changes were not implemented will not be counted toward the revision limit.
2. Any comments made by partners and other relevant parties (such as the director in charge) regarding the content are merely suggestions and advice; the final decision-making authority regarding the content rests with the creator.
3. If the Maker's request for modifications is not included in the standard service offerings, separate negotiations will take place, and the Partner may refuse the modification or charge an additional fee. 
4. As a general rule, reshoots are not permitted. However, you may request a reshoot in cases where the partner is clearly at fault (e.g., use of a model not agreed upon in advance, results that differ significantly from the shooting references provided by the client, or failure to capture elements specified in the shooting plan).
5. In addition, if any disputes arise within the scope of the story production services, a company representative may intervene to resolve the issue in accordance with Article 10 (Partner Change Policy).
   However, if the scope of the request made by the creator or partner significantly exceeds the items included in the service, or if the requestinvolves matters that cannot be provided in accordance with general industry practices, Article 10 (Partner Change Policy) does not apply, and the dispute will be resolved without further negotiation.

1. Neither the Company nor the Maker shall, during the term of the transaction or thereafter, provide, disclose, or leak to any third party, or use for any purpose other than those specified in these Terms and Conditions, any confidential information obtained through the conclusion and performance of the User Agreement, including the other party’s business information, trade secrets, and customer information, without the prior written consent of the other party.
2. The obligations set forth in the preceding paragraph shall survive the termination of the User Agreement, and if a breach of such obligations causes damage to the other party, the breaching party shall be liable to compensate for such damage.
3. The Company shall use the personal information of the Maker or third parties received from the Maker solely for the purposes of this Agreement and shall not disclose such information to any third party or use it for any other purpose. 
4. The Company and the Maker must comply with the provisions of relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
5. The obligations set forth in paragraph 1 of this Article shall remain in effect for three years following the termination or expiration of this Agreement.

Neither Maker nor the Company may assign its status under these Terms or any rights or obligations arising therefrom to a third party without the prior consent of the other party.

1. If a company or manufacturer causes damage to a third party, including the other party or other members, by breaching these Terms and Conditions due to its own fault, the party at fault shall be liable for compensation.
2. If the Company receives a claim for damages, a lawsuit, or any other form of objection from a third party regarding the Maker’s obligations under these Terms and Policies, and such claim is not attributable to the Company, the Company may notify the Maker of such fact. The Maker shall indemnify the Company by actively cooperating in resolving the matter through the provision of all materials and information necessary to defend the Company, and shall compensate the Company for any damages incurred as a result.
3. If a party fails to fulfill its obligations under these Terms and Conditions despite having exercised its best efforts, due to force majeure, accidents, actions by government agencies, or other circumstances deemed unavoidable under generally accepted social norms, such party shall not be liable for damages or other liabilities arising from such circumstances; however, even in such cases, the parties shall make every effort to devise measures to achieve the objectives of these Terms and Conditions.

1. The Maker may not use the deliverables provided through this service on the Wadiz website (www.wadiz.kr) projects and for marketing purposes operated by the Maker. 
2. The Maker may not use, misappropriate, or reproduce any intellectual property provided for verification purposes at each stage of the project for any commercial purpose other than project funding, pre-order services, and the use of related Wadiz services.
3. The Maker may not use the Company’s intellectual property—including trademarks, logos, service marks, images, text, and symbols—beyond the scope necessary to fulfill the obligations set forth in the Company’s Terms of Service without the Company’s prior written consent.
4. Makers who violate this section may have their use of Wadiz Partner Services restricted in the future and shall be liable for any and all damages arising from such violation, as well as any separate liquidated damages. 
5. Partners may use the achievements or deliverables resulting from the provision of services in their portfolios or similar materials. However, such materials must not contain any exaggerated, false, or misleading information.
6. The Company Maker Terms of Service, the Company holds the rights to use stories created through the Partner Service.

In the event of any dispute arising from the terms of this User Agreement, the governing law shall be the laws of the Republic of Korea, and all disputes and litigation arising between the Company and the Maker in this regard shall be resolved in the competent court under the Civil Procedure Act.

The End