Terms of Service for Partner Services

1. The Service Agreement is formed when the Maker agrees to these Terms and Conditions, applies for the Partner Service in accordance with the procedures established by the Company, and the Company accepts the application, followed by the Maker’s payment of the service fee. The Company may communicate its acceptance of the application via email or other means.
2. The Maker must faithfully provide the Partner with any information, documents, opinions, or product samples required by the Company in the course of providing the Service, within the timeframe requested by the Company. The Company may withhold or refuse approval of the Service application until such documents are received.

1. The Company provides the Creator with the Story, which is the content agreed upon between the parties. Through a separate agreement with the Partner, the Company provides the final product created by the Partner based on the Creator’s request.
2. The Company acts as a mediator in disputes arising between the Partner and the Creator, as described in the following subparagraphs, and provides a secure payment system for service fees.

a. In the event of a dispute between a Partner and a Maker, if the Maker requests a change of Partner for a valid reason, the Company shall replace the Partner once to provide an alternative
b. If the Maker requests rework even though the Partner has already completed the task phase and delivered the deliverables to the Maker, the Company may charge additional fees of up to 30% of the cost for that task phase

c. The Company shall issue a tax invoice to the Maker in accordance with the Value-Added Tax Act
d. After the Partner completes the task and delivers the final deliverables to the Maker, the Company will proceed with the settlement of service fees with the Partner

3. The Company may use information such as service usage records generated when Makers use the Service for purposes such as compiling statistical data and applying such data to the Company’s other services.

1. Makers must respond in good faith to requests from Wadiz and its partners for information, opinions, and other materials. If it is impossible to provide such materials within the requested timeframe, makers must provide a reasonable explanation and propose an alternative solution.
   2. Makers must actively cooperate with requests from Wadiz and its partners during the content creation process.
   3. Makers must comply with the Review Policyposted on the Wadiz website in advance, and the Maker bears full responsibility for complying with these standards and preparing the required documents.
   4. In addition to these Terms and Conditions, the Maker is obligated to comply with guidelines regarding service use provided by the Company through notices and important information on the website. In the event of a violation, the Company may impose penalties related to service use, including compensation for damages, on the Maker.
   5. The Maker may request revisions to “planning” and “design” deliverables; the specific number of revisions is subject to Article 7.

 1. The types of products offered through the Partner Service are as listed below, and one story will be created for each product you apply for.

a. Comprehensive Package: Planning, photography services, design
b. Design Package: Planning, design

2. The standard features included with each Partner Service product are listed below; please note that these may not be available if the service subscription period expires.

 a. Planning
i. Analyze the project based on the story outline and provide a final story proposal
ii. The number of revisions is limited to two; deductions are based on the number of revision requests, not the number of changes made

b. Photography Services
i. A photography plan will be provided prior to the shoot
ii. The standard shoot duration is limited to 3 hours
iii. A basic studio is provided
iv. Up to 15 retouched images will be provided; the creator may choose from cutouts, detail shots, or GIFs

c. Design
i. 40,000 pixels provided as a baseline
ii. Partners upload designs via the “Create Story” tab in Maker Studio
iii. The default number of revisions is limited to two; deductions are based on the number of revision requests, not the number of revisions
iv. Review and revisions are conducted within 30 days of submission
v. (Upon request) Two types of ad creative images provided according to banner specifications

3. The following options are available upon consultation between the Partner and the Maker, and additional fees apply:
Please note that the options available may vary by Partner, and the Maker may negotiate the details and costs of these options separately with the Partner in addition to the information provided below.

a. Planning
i. Additional revisions to the story proposal
ii. Designing reward prices and packages
iii. Project registration and submission services

 b. Photography Services
i. Additional shooting time
ii. Additional raw files
iii. Additional retouched shots
iv. Additional Staged Shots
v. Domestic Model Hiring
vi. Stylist Hiring
vii. Hair and Makeup Artist Hiring
viii. Venue Rental
ix. Additional Outdoor Shoots

c. Design
i. Additional design revisions
ii. Additional design content
iii. Additional design source files
iv. Addition of text GIFs (motion graphics)
v. Addition of paid design resources
vi. Addition of advertising materials

4. If a maker wishes to have their order produced faster than the standard production time, they may request the expedited production option from the company; this will incur an additional fee.

a. Included in the service fee and paid at checkout
b. If there are no partners available to provide the Fast Production benefit as an option, the full amount of the additional fee will be refunded
c. If the production schedule is delayed due to the Maker’s fault, the additional fee will not be refunded

5. Any options added beyond the standard offerings specified in Paragraph 2 of this Article and the fast-production benefits specified in Paragraph 4 of this Article shall be determined through consultation between the Partner and the Maker. 

6. The Maker is solely responsible for verifying the information entered by the Partner on the Maker’s behalf, and the Company shall not be liable for any damages resulting from the Maker’s failure to verify such information.

7. The services provided by Partner Service do not include the following:

a. Consulting services related to product viability assessments and reward pricing for products intended for the project
b. Matters related to product planning and design, such as sample production and packaging design
c. Matters related to project review (preparation of required documents and responding to review feedback)
d. Other tasks not covered by the service items listed in items 2 and 3

1. In exchange for receiving Partner Services, the Maker must pay the service fees in accordance with the payment methods specified by the Company. Service fees will be separately notified via the service interface or other means.

2. If a request is made for work or deliverables that exceed the scope of the standard offerings for the Partner Service product requested by the Maker, the decision to proceed and the associated fees will be determined through consultation between the Maker and the Partner.

3. If the Maker incurs additional costs, the Partner shall request payment for such costs from the Company prior to the final completion of production, and the Maker shall pay the fees for the additional services as instructed by the Company.

4. If content production is not completed within the contract period due to reasons attributable to the creator or the creator’s negligence, additional costs may be incurred for extending the production period.

1. The Maker or the Company may terminate this User Agreement by providing written notice to the other party without prior notice if any of the following events occurs with respect to the other party.

a. If the User or a third party files for bankruptcy, commences reorganization proceedings, applies for a workout or other similar procedures, or passes a resolution regarding dissolution or liquidation
b. If the User fails to fulfill its obligations under these Terms due to a provisional attachment, preliminary injunction, seizure, application for auction, or enforcement of delinquent taxes
c. In the event of a failure to perform all or part of the obligations under these Terms due to force majeure, such as war or natural disasters
d. In the event of a material breach of the confidentiality obligations or representations and warranties under these Terms, where granting a cure period is inappropriate given the nature of the breach
e. In the event that either party coercively requests the other party’s employees or business partners to perform work outside the scope of services specified in this Agreement
f. If either party verbally abuses, assaults, or otherwise causes physical or mental suffering beyond reasonable limits to the other party’s employees or business partners
g. If the other party fails to remedy a violation of these Terms and Conditions despite being given a specified period to do so

2. If the Maker wishes to terminate the Service Agreement arbitrarily without just cause other than those specified in the preceding paragraph, the Maker must notify the Company in writing of its intention to terminate at least 10 business days prior to the desired termination date and must pay the Company a penalty fee in accordance with the following subparagraphs, in addition to the amount specified in Paragraph 3.

a. If the notice of termination is given within 45 days of the date of agreement to these Terms and Conditions, a sum equivalent to 10% of the standard service fee
b. If the notice of termination is given more than 45 days after the date of agreement to these Terms and Conditions, a sum equivalent to 20% of the standard service fee
c. Notwithstanding the foregoing, if a penalty fee is incurred due to the rental of additional equipment, studio rentals, or the reservation of transportation for the Maker’s content production
, Wadiz may bill the Maker for such additional costs
d. The Maker must pay the Company the amount billed within 14 days of the termination of the contract; however, the Company may offset this amount against any funds it is required to refund to the Maker

  3. If the contract is terminated pursuant to this Section, the Company shall refund to the Maker a portion of the service fees, excluding the Partner Service operating fee and cancellation fee, based on whether the Partner has commenced work and the progress made. However, if the amount deducted exceeds the contract price, the Company may choose not to refund the remaining amount to the Maker.

a. If the Maker issues a termination notice before the Partner begins work, no additional fees will be deducted.
b. If the Maker issues a termination notice after the Partner has begun work, the difference will be refunded after deducting a cancellation fee based on the Partner’s work volume.

i. Cancellation fees applicable to refunds of standard service fees for integrated package products
– If planning work has begun: 100% of the service planning fee
– If planning is complete and work on the shooting plan has begun: 100% of the service planning fee and 30% of the service production fee
– If shooting has begun: 100% of the service planning fee and 50% of the service production fee
– If filming is complete and work on design mockups has begun, 100% of the service planning fee and 70% of the service production fee
– If design mockups have been delivered, 100% of the service planning fee and 100% of the service production fee
ii. Cancellation fees applicable to refunds for standard service fees for Design Pack products
– If planning work has begun, 100% of the service planning fee
– If planning is complete and work on the design mockup has begun: 100% of the service planning fee and 30% of the service production fee
– If the design mockup has been delivered: 100% of the service planning fee and 50% of the service production fee
– If all revisions to the design mockup have been incorporated: 100% of the service planning fee and 100% of the service production fee
iii. Cancellation fees applicable when refunding additional costs for options provided by the Partner
– Subject to separate agreement between the Partner and the Maker 

4. If you attempt to terminate this Agreement arbitrarily without prior consultation with the Partner or the Company after the Agreement has been concluded, refunds for service fees may be restricted.
5. After agreeing to these Terms and Conditions, if any of the following circumstances apply, the Company may notify the Maker of the termination of the Service Agreement and the suspension of service provision, and may claim damages in accordance with applicable laws.

a. If a partner or Wadiz employee is coerced into performing work outside the scope of services specified in their contract:
b. If a partner or Wadiz employee is subjected to verbal abuse, physical assault, or any other conduct that causes physical or mental distress beyond reasonable limits:

1. If the Maker finds it difficult to maintain ongoing collaboration with a partner while using the Partner Service, the Maker may request a partner change once; however, additional fees may apply depending on the reason for the change and the current stage of the project.
2. In the cases listed below, the Maker may request a partner change by submitting a complaint to the Wadiz representative via ChannelTalk and may select a partner directly from among those recommended by the company.

a. If a request to change partners is made before the partner begins working on the story proposal
b. If the partner has a compelling reason that makes it difficult to accommodate the Maker’s requests
c. If the Partner intentionally refuses or avoids responding to the Maker’s legitimate business communications
d. If the Partner fails to meet the scheduled deadlines without prior consultation, despite the Maker having no fault
e. If a major quality issue arises in the delivered deliverables and the partner is unable to resolve it

3. If a Partner falls under any of the following categories, a change of Partner may occur, and the Maker may request the assignment of a specific Partner.
However, assignment may not be possible due to circumstances on the part of the specific partner requested by the Maker.

a. If the Partner has a compelling reason that makes it difficult to continue producing the Maker’s story
b. If the Partner has a compelling reason that makes it difficult to accommodate the Maker’s requests

4. If a Maker requests a change of partner solely due to a change of mind, rather than for the reasons specified in paragraphs 2 and 3, the Company may charge the Maker an additional fee equivalent to 30% of the total project cost. 

5. The task process is divided into the following 7 steps. A task is considered complete when the partner provides a completion notification within ChannelTalk and the maker gives their approval (completion).
However, if the Maker does not provide a separate response to the completion notification within 3 business days, the task is automatically considered complete.

a. Phase 1: After partner matching ~ Before starting the story concept
b. Phase 2: After story planning begins ~ Before receiving the story plan draft
c. Phase 3: After receiving the story plan draft until the story plan is finalized
d. Phase 4: After story plan is finalized ~ Before filming
e. Phase 5: After filming ~ Before design begins
f. Phase 6: After design begins ~ Before design mockups are delivered
g. Phase 7: After design mockups are delivered ~ Before submission

6. Following a change in partner, all existing work will, in principle, be transferred to the new partner, who will begin work starting from the current stage of the project (uncompleted tasks).

a. If you resume work from a previous project phase—rather than the current one—with a new partner, additional charges may apply for the previous project.
b. After changing partners, the number of revisions will not be combined with the existing work.

7. If the Maker requests termination of the Service Agreement following a change in partner, the Company may claim a penalty in accordance with Article 9, Paragraph 2, and will refund the service fees in accordance with Article 9, Paragraph 3.

8. Even if the Maker requests a change of partner, the Company may refuse such a request if any of the following conditions apply.

a. In cases where the Company may notify the Maker of the termination of the Service Agreement and the suspension of service provision, or may claim damages in accordance with applicable laws
b. In any other case where the Company determines that the Maker’s use of the Partner Service is inappropriate

9. If a Maker improperly exploits this provision for personal gain, Wadiz may refuse to provide the service and may impose penalties restricting further use of the service.

Disputes regarding modification requests or issues raised by the Maker during the provision of Partner Services will be resolved in accordance with the criteria below.

1. The creator must compile all revisions into a single file containing text and images and submit it to the partner. Any revision requests submitted separately will not be incorporated into the final product. Additionally, requests regarding typos, filming errors, design errors, or issues where previously requested changes were not implemented will not be counted toward the revision limit.

2. Any opinions expressed by partners and other relevant parties (such as the director in charge) regarding the content are merely suggestions and advice; the final decision-making authority regarding the content rests with the creator.

3. If the Maker’s requested modifications are not included in the standard service offerings, separate negotiations will be conducted, and the Partner may refuse the modifications or charge an additional fee. 

4. As a general rule, reshoots are not permitted. However, you may request a reshoot in cases where the partner is clearly at fault (e.g., use of a model not agreed upon in advance, results that differ significantly from the shooting references provided by the client, or failure to capture elements specified in the shooting plan).

5. In the event of various disputes arising within the scope of Partner Services, a Wadiz representative may intervene to resolve the issue in accordance with Article 10 (Partner Change Policy). However, if the scope of the Maker’s or Partner’s request significantly exceeds the scope of the service, or if the matter cannot be provided in accordance with general commercial practices, Article 10 (Partner Change Regulations) does not apply, and the dispute will be resolved without further coordination.

1. The Company and the Maker may not disclose or reveal to any third party any business confidential information learned in the course of performing their duties under these Terms and Conditions.
2. The Company shall use the personal information of the Maker or third parties received from the Maker solely for the purposes of this Agreement and shall not disclose such information to any third party or use it for any other purpose. 
3. The Company and the Maker must comply with the provisions of relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
4. The obligations set forth in paragraph 1 of this Article shall remain in effect for three years following the termination or expiration of this Agreement.

Neither Maker nor the Company may assign its status under these Terms or any rights or obligations arising therefrom to a third party without the prior consent of the other party.

1. If the Maker causes damage to the Company, its partners, or a third party by breaching these Terms and Conditions due to its own fault, the Maker shall be liable for such damages.

2. With respect to the Maker’s obligations under these Terms, if the Company receives a claim for damages or any other objection from a third party through litigation or other means, through no fault of the Company, the Company may notify the Maker of such fact, and the Maker shall actively cooperate in resolving the matter by providing all materials and information necessary to defend the Company, and shall indemnify the Company for any damages incurred as a result.

3. If a party fails to fulfill its obligations under these Terms and Conditions despite exercising its best efforts due to force majeure, accidents, actions by government agencies, or other circumstances deemed unavoidable under generally accepted social norms, such party shall not be liable for damages or other liabilities arising from such circumstances; however, even in such cases, the parties shall make every effort to devise measures to achieve the objectives of these Terms and Conditions.

1. As a general rule, Makers may not use the deliverables provided through this service on the Wadiz website (www.wadiz.kr) for the purpose of utilizing Wadiz’s funding and pre-order services, as well as any related Wadiz services.
However, during the project period, the Maker may use such deliverables for marketing purposes on other channels operated by the Maker.

2. If a Maker wishes to use the project deliverables for commercial purposes on a platform other than the Wadiz website after the project has ended, they must obtain the Company’s prior consent.
However, if the content of the deliverables has been significantly altered to the point where it is difficult to identify them as the original, they may be used without the Company’s consent.

3. The Maker may not use, plagiarize, reproduce, or utilize any intellectual property—including planning and design drafts and ideas provided for review at each stage of the project—for any commercial purpose other than project funding, pre-order services, and related Wadiz services.

4. The Maker may not use the Company’s trademarks, logos, service marks, images, text, symbols, or any other intellectual property beyond the scope necessary to fulfill the obligations set forth in the Company’s Terms of Service without the Company’s prior written consent.

5. Makers who violate this section may have their use of Wadiz Partner Services restricted in the future and shall be liable for any and all damages arising from such violation, as well as any separate liquidated damages. 

6. Partners may use the achievements or deliverables resulting from the provision of services in their portfolios or similar materials.
However, such materials must not contain exaggerated, false, or misleading information.

7. The Company Maker Terms of Service, the Company holds the rights to use stories created through the Partner Service.

In the event of any dispute arising from the terms of this User Agreement, the governing law shall be the laws of the Republic of Korea, and all disputes and litigation arising between the Company and the Maker in this regard shall be resolved in the competent court under the Civil Procedure Act.

The End