Partner Services Operating Policy

Partner Services offers a total of six products, which can be selected based on the maker's budget and needs. Each product includes the following details

If the Maker requests additional tasks or deliverables that exceed the scope of the basic inclusion of the Partner Service, additional fees will be charged in principle.
The Maker may discuss the additional fees with the Partner, and Wadiz will not be involved in such matters.

1) Common
a. requests original files of photos, designs, etc.
b. Requests for story review revisions beyond the deadline set by Wadiz
c. Requests for revisions that exceed the default number of revisions.

2) Filming
a. When requesting to shoot and revise directed cuts that are not included in the offerings when applicable to the Integration Pack STAGE1
b. When the quantity of products is so large that it is difficult to complete all filming within the time limit, or when additional filming is conducted at the request of the manufacturer.
c. The product size is so large that it cannot be photographed in the horizontal zone, or an additional studio is required for the production cut.
d. When additional shooting options are added beyond the basic inclusions, such as hiring a model, hiring a production studio outside of the Horizon, or shooting outdoors.
e. When requesting travel outside of the partner's basic activity area, etc.

3) Design
A. When requesting a text GIF work that exceeds the basic provided quantity per product on
b. When requesting the production of advertising images that exceed the built-in quantity per product
c. When requesting design work that exceeds the built-in quantity per product

The scope of the Partner Services does not include
a. Consulting on product productivity evaluation, reward price design, etc. for products to be funded.
b. Matters related to product planning and design, such as sample production, package design, etc.
c. Input outside of the "Create Story" tab within Maker Studio
d. Matters related to funding project review (checking requirements and preparing required documents, responding to review feedback)
e. Other tasks outside the scope of the contracted services

a. Scope of Content Use
A. is intended for use within Wadiz.
b. Deliverables may be utilized for marketing purposes on other channels operated by the Maker for the duration of the project.
c. After the project ends, you must obtain Wadiz's consent in advance to use the results for commercial purposes other than on the Wadiz homepage.
However, if you change the content of the deliverables, you do not need Wadiz's consent to use them.

b. Work Period
a. The Maker shall actively cooperate with Wadiz and its partners during the content creation process to comply with the contractual period agreed upon.
b. If the content production is not completed within the contract period due to any reason or negligence on the part of the Maker, the Maker may be charged for the additional work period.

C. Additional Costs
a. Any additional requests beyond the basic inclusions will incur additional costs borne by the Maker.
B. Additional costs will be finalized after consultation with the partner.

d. Meetings
A. One preliminary meeting is provided as standard before signing a contract to use the Partner Service. The type of meeting can be changed by consultation between the Partner and the Maker.
b. After the conclusion of the Partner Service Use Agreement, additional meetings can be held in consultation with the manufacturer and the partner.

We handle Maker requests for edits and issues that arise during content creation based on the following criteria

1) Modifications
a. Makers requesting modifications must organize their requests into text and images and deliver them in a file format.
Only if the request is made in this form, the number of revisions within the Partner Service will be deducted.
We do not respond to sporadic revision requests.
However, requests for typos, photographic errors, design errors, and requests that do not reflect previous requests are not included in the number of revisions.

b. If you request more revisions than the number of revisions, Partner may charge the Maker for the additional revisions.

2) Troubleshooting
a. Content Direction
The decision-making power over content rests with the Maker.
The opinions of the Partner and other parties (such as the Director and content team) are judged as suggestions and advice, and the Maker has the final decision-making authority in case of disagreement.

b. Unreasonable modification requests
If a Maker's modification request does not fall within the scope of service provision, we may refuse to modify or charge additional fees.
However, even if it is outside the scope of service provision, Wadiz is not involved in the modifications provided by the Maker and the partner in consultation.

C. Requests for Reshoots
In principle, reshooting is not possible. However, the Maker may request a reshoot if the Partner's negligence is evident.
(*Using a model that was not negotiated in advance, results that are significantly different from the shooting reference provided by the Maker, or if the content of the proposal was not filmed, etc.

d. In the event of various disputes within the scope of Partner Service provision, a Wadiz representative may intervene and resolve the issue through the Partner Service Safe Care System.
However, if the scope of the Maker's or Partner's request is significantly outside the scope of the service,
or if it is not possible to provide the service according to the general practice, the dispute will be closed without coordination because it does not apply to the Partner Service Reassurance Care System.